There are countless ways to mess up your business, but here is one sure-fire method: just base your decisions on presumptions and disaster is sure to follow. There are various degrees of presumption, of course, and to be honest I’ve been guilty of a few.
An example of the mildest form of presumption is the mistakes you make when you’re learning a new language and confidence skips merrily ahead of skill.
When I had been living in the US for about a year, I was introduced by my friend Peter to someone he had told me about a few times. Continue reading →
One of the more awkward moments in my life was dealt to me inadvertently by a close friend many years ago. We had dropped in to admire some handcrafted jewelry in a shop here in California, and she discovered that the owner/artist was Dutch like me. So she called me over excitedly to “speak Dutch” with him, and then left us to it while she stood there, beaming expectantly. The thing is, it was pretty obvious that we both felt put on the spot but we didn’t want to be churlish either, so we performed a forced little conversation about how long have you lived here, where in Holland are you from, do you like it here, can we gracefully wrap this up now.
Why was this so awkward? Continue reading →