A few days ago, a colleague on a forum here in California mentioned a particular Canadian agency with a history of late and non-payment. Several people responded they had had similar experiences and recommended steering clear of this agency. I was glad for the heads-up, but it begs the question: how on earth do agencies like this stay in business in the first place?
Two weeks ago I wrote about the way our interactions reflect on the profession itself. This week I came across the website of FIRST, a non-profit whose mission is to help children get excited about science and technology. One of the driving forces of this group, Dr. Woodie Flowers, coined the term Gracious Professionalism®, which he defines as competing and striving to excel in a spirit of kindness and respect. I think this is a great concept which strikes me as extremely relevant for our industry, as well.